Who can help me with....? (See also On-line Store FAQ's)

On-Line Store Ordering Problems?
If you have questions about Ordering On-Line, Call Toll-Free: 800-USA-DYNE (800)-872-3963 We also will be happy to hear your suggestions and comments for Internet related issues, you can email: webmaster@omegadyne.com

Placing an order by telephone or fax:
For orders not placed on-line, OMEGADYNE has a Sales Department dedicated to taking customer orders courteously and efficiently. They also can handle Requests for Quotation (RFQ). If your order involves return or an exchange of material, please contact Customer Service.

Sales:
Tel Toll-Free: 800-872-3963; Int'l. Tel; (740) 965-9340 Fax: 740-965-9438
E-mail: odsales@omegadyne.com.
Staffed hours: 8:00am to 5pm EST

Customer Service:
Order related issues: changes to order, order status & expediting, shipping information, order problems & discrepancy, Cancellation request, invoice information, etc. Return of product for service (repair & calibration), exchange, or credit. Information requests, (manuals, material safety data sheets, spec sheets, and handbook requests). FREE OMEGADYNE handbooks can be ordered directly by telephone at (800)-872-3963.

We are here to serve you! Suggestions? Problems? Special needs or requirements? Contact Customer Service! email: cservice@omegadyne.com

Contact Information Telephone and email:
Please use this link to go to OMEGADYNE's Contact Us Page

Engineering/Technical Support:

OMEGADYNE has technical Engineering Support for both pre and post-sales product usage questions. They are available to help you with any in-depth application needs regarding OMEGADYNE products you are considering purchasing. After purchase they can also help you with questions regarding installation and use of our products.

All Groups can be contacted by telephone, fax, or email:

1-800-USA-DYNE (1-800-872-3963)
Staffed Hours: 8:00 am to 5:00 PM EST
Fax: 740-965-9438
E-mail info@omegadyne.com